Patient Billing Rights

Your Right to a Good Faith Estimate

Information for people who do not have insurance or who choose not to use insurance to pay for scheduled healthcare items or services.

Last updated: September 2, 2026.

You may have the right to receive a Good Faith Estimate explaining how much your healthcare will cost.

Who this generally applies to

Under the federal No Surprises Act, people who do not have health insurance or who choose not to use certain health insurance coverage to pay for care generally have the right to receive a Good Faith Estimate of expected charges when they request one or when qualifying healthcare items or services are scheduled in advance.

What the estimate is for

A Good Faith Estimate is intended to show the expected charges for the scheduled items or services from the provider or facility issuing the estimate. The final amount may change if the services actually provided differ from what was reasonably expected, but the estimate gives you information to review before care.

When to ask

You may ask Ohr Wellness for a Good Faith Estimate before scheduling. When services are scheduled sufficiently in advance, Ohr Wellness will provide an estimate within the timing required by applicable federal rules.

If the final bill is substantially higher

Federal rules provide a patient-provider dispute process in certain circumstances when a bill from a provider or facility is at least $400 more than that provider’s or facility’s Good Faith Estimate. Additional eligibility and timing requirements apply.

How to request an estimate from Ohr Wellness

Contact billing@ohrwellness.com or call 302-647-9891. Please identify the service you are considering and that you are requesting a Good Faith Estimate. Avoid sending detailed clinical information through ordinary email unless specifically instructed to use an approved secure method.

Learn more about your federal rights

For current federal information about medical billing rights and Good Faith Estimates, visit the Centers for Medicare & Medicaid Services at CMS Medical Bill Rights ↗.

This page is intended to provide general notice of patient billing rights. It does not replace the federal rules, individual estimates, insurance benefit information, or individual-specific billing documents.